Incidents | Definic Incidents reported on status page for Definic https://status.definic.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/140f82e509a4536b94b181585626c6a2.png Incidents | Definic https://status.definic.ai/ en Platform URL Update: nordics.io → definic.ai https://status.definic.ai/incident/922855 Tue, 16 Jun 2026 11:30:41 -0000 https://status.definic.ai/incident/922855#f0d34f5894d67d549999b6c25a5e654c449ac0a6ab714925e9459f9470088489 On Friday - June 12, 2026 We officially renamed from Nordics to Definic. All platform texts, logos, and assets have already been updated as part of that release. During this short maintenance window, we will be applying the final step — updating platform URLs from nordics.io to definic.ai. The expected downtime is ~15 minutes. We'll update this status once maintenance is complete. Scheduled platform maintenance: Upgrade Vendor Matching https://status.definic.ai/incident/918262 Tue, 09 Jun 2026 09:00:00 -0000 https://status.definic.ai/incident/918262#ef0c165ff7d1a43ca63cb1bd48c616c20b2d4d7fee077f9c7227f53a0416935a We will be upgrading the Vendor Matching module to a new version. Due to the underlying data migration, the platform will be completely unavailable during this window. We'll update this status once maintenance is complete. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 12:20:42 -0000 https://status.definic.ai/incident/908017#b650ffeeaa48d1ccdc85cee9f3520af2545aa37c07bda08237716a87e028780d Assistant Api recovered. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 12:09:37 -0000 https://status.definic.ai/incident/908017#237763b00f2398349c1fa74139ede1f05dd3c61c8e0cade5f5454b348639e877 Assistant Api went down. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 11:30:18 -0000 https://status.definic.ai/incident/908017#f513ab547db250b9a3a0339859b768058d1e0c8f9a5ade3aa51856ab48f6838f Assistant Api recovered. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 11:18:41 -0000 https://status.definic.ai/incident/908017#ab21493feb4cac106e093dc6210403e62e355b9bb2764a826959cf1ef3db3c3e Assistant Api went down. Security Measures Optimization https://status.definic.ai/incident/893084 Mon, 11 May 2026 18:00:52 -0000 https://status.definic.ai/incident/893084#68b4d3554abc71015ef484c9217e33001154613753a37a53a3b00c8a252bebfe As part of our ongoing efforts to improve the security and protection of our systems, we are focusing on implementing advanced security measures. Our experts will be dedicated to configuring and optimizing security protocols to ensure the integrity and protection of our data. These steps are essential for maintaining a high standard of security and protection against potential threats. Please note that during the maintenance window, a brief outage of all APIs may occur for a few minutes. Scheduled platform maintenance – rescheduled https://status.definic.ai/incident/877251 Wed, 22 Apr 2026 19:30:00 -0000 https://status.definic.ai/incident/877251#c4d9a643dcd2dd4765017ae76218c875282454e891314764ef6d802654acb96f We're performing a second planned database migration tonight from 9:30 PM to 11:00 PM CEST. Yesterday's maintenance was blocked by an Azure migration issue which has since been resolved. The platform will be temporarily unavailable during this window. We'll update this status once maintenance is complete. Platform API is down https://status.definic.ai/incident/876718 Tue, 21 Apr 2026 20:18:27 -0000 https://status.definic.ai/incident/876718#736dd0e4221a4f07b31306108a4d2e9492a6761bafb5605c8ec3a958c0cbf6e0 Platform API recovered. Platform API is down https://status.definic.ai/incident/876718 Tue, 21 Apr 2026 20:12:23 -0000 https://status.definic.ai/incident/876718#209d486aa7062d8503cffae60d4c16c21538c7364c7fe6be9bcf48a040755bff Platform API went down. Scheduled platform maintenance https://status.definic.ai/incident/876424 Tue, 21 Apr 2026 19:30:00 -0000 https://status.definic.ai/incident/876424#02bb116330cbcf973a15fcc8234fb7acec4ff1b79e3c90e165f3c246327acf95 We're performing a planned database migration tonight from 9:30 PM to 10:00 PM CEST. The platform will be temporarily unavailable during this window. We'll update this status once maintenance is complete. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/848035 Thu, 12 Mar 2026 22:53:55 -0000 https://status.definic.ai/incident/848035#38993ba9743161de757fae5bc0c9fdc48468e4c7959b76ef32a568ff8cab9d60 Assistant Api and Vendor Matching Api recovered. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/848035 Thu, 12 Mar 2026 22:35:50 -0000 https://status.definic.ai/incident/848035#413460ecf134395c318937cb740305567ef438474d85143d5e87ea357e7a7776 Vendor Matching Api went down. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/848035 Thu, 12 Mar 2026 22:29:45 -0000 https://status.definic.ai/incident/848035#a22859d984c44e2d7ca176363ed8ef8b294bb1840210345a0ed0f00a4cd31af2 Assistant Api went down. RFP Unavailable https://status.definic.ai/incident/812665 Tue, 27 Jan 2026 11:56:00 -0000 https://status.definic.ai/incident/812665#bbedc3f0f50488aadccb48577c4710d9bc2c9a0bf104a0445df1b8c5ee6acfe4 Our RFP & Matching services are currently unavailable due to an outage with our provider. ​ We are actively tracking the issue and will restore services as soon as possible. Platform Infrastructure Migration - Client & Vendor Platform https://status.definic.ai/incident/809006 Sun, 25 Jan 2026 05:00:00 -0000 https://status.definic.ai/incident/809006#7a053a28b9809239fe5cfeab6533ce91ec1537050a803a320116c47079ac7dcb Maintenance completed Platform Infrastructure Migration - Client & Vendor Platform https://status.definic.ai/incident/809006 Fri, 23 Jan 2026 12:00:00 -0000 https://status.definic.ai/incident/809006#b354c49ad16938c930e6130c82c55a73f33325e26b5ef45b40fd48e6430af4b4 We are performing a scheduled infrastructure migration of our Platform applications (Client Platform and Vendor Platform). During this maintenance window, both platforms will be completely unavailable. We appreciate your patience.