Status updates | Definic Incidents and maintenance reported on status page for Definic https://status.definic.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/140f82e509a4536b94b181585626c6a2.png Status updates | Definic https://status.definic.ai/ en Platform API is down https://status.definic.ai/incident/1082438 Mon, 05 Oct 2026 21:30:25 -0000 https://status.definic.ai/incident/1082438#b80e9e7f75cadc2f4633aa9c9ac54685b4d6e991b01c17dc462f48e8d10d0bed Incident Platform API recovered. Platform API is down https://status.definic.ai/incident/1082438 Mon, 05 Oct 2026 21:25:01 -0000 https://status.definic.ai/incident/1082438#ed0006c3ba600cd26a211c30d49dc2833baea0fb270a1561de464dafe9432846 Incident Platform API went down. Maintenance: Scheduled platform maintenance – authentication & access control upgrade https://status.definic.ai/maintenance/1074519 Sat, 26 Sep 2026 20:29:33 -0000 https://status.definic.ai/incident/1074519#68726209fceb7ba95d0119ef81a61030606d0f8147dff9b616b10f528f01f27e Maintenance Maintenance completed Maintenance: Scheduled platform maintenance – authentication & access control upgrade https://status.definic.ai/maintenance/1074519 Sat, 26 Sep 2026 20:29:33 -0000 https://status.definic.ai/incident/1074519#f7549fb2348ece205d0d80df976325b91240b0b22df2e8b073529d4668260400 Maintenance The upgrade has finished successfully and the system is now back to normal operation. Maintenance: Scheduled platform maintenance – authentication & access control upgrade https://status.definic.ai/maintenance/1074519 Sat, 26 Sep 2026 09:20:40 -0000 https://status.definic.ai/incident/1074519#d835e721718baa5d3edc3bda1dd7c3944d6ae199ea195b4888817470d5b1700e Maintenance We're performing planned maintenance 26.September 2026 from 9:00 PM to 11:00 PM CEST to upgrade core authentication and authorization components, including role-based access control (RBAC). During this window, the platform may be temporarily unavailable, and you may need to sign in again once maintenance is complete. Your data and permissions will not be affected. We'll update this status once maintenance is complete. Platform API is down https://status.definic.ai/incident/1062132 Sun, 13 Sep 2026 21:42:54 -0000 https://status.definic.ai/incident/1062132#f542527638b5c3817f4eef3b063f2acb6b20ba0d4d2e5834511204a6893552dd Incident Platform API recovered. Platform API is down https://status.definic.ai/incident/1062132 Sun, 13 Sep 2026 21:37:30 -0000 https://status.definic.ai/incident/1062132#c014c703727466e0778273f9076ae6a5ae0d5af92979824a01a96bff95e7a14c Incident Platform API went down. Assistant Api is down https://status.definic.ai/incident/943230 Sat, 04 Jul 2026 09:53:49 -0000 https://status.definic.ai/incident/943230#9c6af16f0eef4cbc6bcd65f85ac6f5f0d1073afe7ee5f77b646cc1230937dae5 Incident Assistant Api recovered. Assistant Api is down https://status.definic.ai/incident/943230 Sat, 04 Jul 2026 09:48:32 -0000 https://status.definic.ai/incident/943230#fc87cc7b0c2b8412f14c8eff43363944e743b4e61c833968d90e8d8a5377ec94 Incident Assistant Api went down. Vendor Platform and Client Platform are down https://status.definic.ai/incident/939426 Tue, 30 Jun 2026 13:19:56 -0000 https://status.definic.ai/incident/939426#78ab1d184ee39fb5e940b2e5402f0319ef1885b35eb199f8648da9d1294d107a Incident Vendor Platform recovered. Vendor Platform and Client Platform are down https://status.definic.ai/incident/939426 Tue, 30 Jun 2026 13:18:42 -0000 https://status.definic.ai/incident/939426#36500e675c9566bdadf798660cb395681a0dbc3a3688da4e284db1f80a4db606 Incident Client Platform recovered. Vendor Platform and Client Platform are down https://status.definic.ai/incident/939426 Tue, 30 Jun 2026 13:05:51 -0000 https://status.definic.ai/incident/939426#4eeade322232b43a948882cd8fff885b0936011068987ea736f676228e66cbfe Incident Client Platform went down. Vendor Platform and Client Platform are down https://status.definic.ai/incident/939426 Tue, 30 Jun 2026 13:04:54 -0000 https://status.definic.ai/incident/939426#936e4393c898af2d6c2681cf5cd04eb00f2927500d00135ed93b3d9fa0c38ae8 Incident Vendor Platform went down. Vendor Platform and Client Platform are down https://status.definic.ai/incident/939426 Tue, 30 Jun 2026 13:03:32 -0000 https://status.definic.ai/incident/939426#8b538d2fde68a4688ba80c109339f5cfdf6b69508994fe7a28c46c15ee32ef1a Incident Client Platform and Vendor Platform recovered. Vendor Platform and Client Platform are down https://status.definic.ai/incident/939426 Tue, 30 Jun 2026 12:59:56 -0000 https://status.definic.ai/incident/939426#27379ee8bf056c4f679fa6b148e5fedf46da00e8b848513f071978f150a246d0 Incident Client Platform went down. Vendor Platform and Client Platform are down https://status.definic.ai/incident/939426 Tue, 30 Jun 2026 12:58:50 -0000 https://status.definic.ai/incident/939426#162120e9f41b8d2e30aa419f0eab5cc128b00ca8f02fb0205e16c46b34958bc8 Incident Vendor Platform went down. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/936619 Sat, 27 Jun 2026 02:59:56 -0000 https://status.definic.ai/incident/936619#b181110db1c97deec4528ad44807c726208dc4c2e88e1d1a2def9027a07ff72c Incident Vendor Matching Api recovered. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/936619 Sat, 27 Jun 2026 02:59:37 -0000 https://status.definic.ai/incident/936619#bb5a44618cdf85e9490ea7df80bcfdf5d1bbf33e437c5788710de7bd6f96e0c6 Incident Assistant Api recovered. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/936619 Sat, 27 Jun 2026 02:54:06 -0000 https://status.definic.ai/incident/936619#c21c3180169c724519e09034d6bb7ba0882167915ab025120236396a910f2928 Incident Assistant Api and Vendor Matching Api went down. Maintenance: Platform URL Update: nordics.io → definic.ai https://status.definic.ai/maintenance/922855 Sat, 13 Jun 2026 10:49:48 -0000 https://status.definic.ai/incident/922855#f0d34f5894d67d549999b6c25a5e654c449ac0a6ab714925e9459f9470088489 Maintenance On Friday - June 12, 2026 We officially renamed from Nordics to Definic. All platform texts, logos, and assets have already been updated as part of that release. During this short maintenance window, we will be applying the final step — updating platform URLs from nordics.io to definic.ai. The expected downtime is ~15 minutes. We'll update this status once maintenance is complete. Maintenance: Scheduled platform maintenance: Upgrade Vendor Matching https://status.definic.ai/maintenance/918262 Mon, 08 Jun 2026 20:49:37 -0000 https://status.definic.ai/incident/918262#ef0c165ff7d1a43ca63cb1bd48c616c20b2d4d7fee077f9c7227f53a0416935a Maintenance We will be upgrading the Vendor Matching module to a new version. Due to the underlying data migration, the platform will be completely unavailable during this window. We'll update this status once maintenance is complete. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 12:20:42 -0000 https://status.definic.ai/incident/908017#b650ffeeaa48d1ccdc85cee9f3520af2545aa37c07bda08237716a87e028780d Incident Assistant Api recovered. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 12:09:37 -0000 https://status.definic.ai/incident/908017#237763b00f2398349c1fa74139ede1f05dd3c61c8e0cade5f5454b348639e877 Incident Assistant Api went down. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 11:30:18 -0000 https://status.definic.ai/incident/908017#f513ab547db250b9a3a0339859b768058d1e0c8f9a5ade3aa51856ab48f6838f Incident Assistant Api recovered. Assistant Api is down https://status.definic.ai/incident/908017 Fri, 29 May 2026 11:18:41 -0000 https://status.definic.ai/incident/908017#ab21493feb4cac106e093dc6210403e62e355b9bb2764a826959cf1ef3db3c3e Incident Assistant Api went down. Maintenance: Security Measures Optimization https://status.definic.ai/maintenance/893084 Mon, 11 May 2026 13:26:23 -0000 https://status.definic.ai/incident/893084#68b4d3554abc71015ef484c9217e33001154613753a37a53a3b00c8a252bebfe Maintenance As part of our ongoing efforts to improve the security and protection of our systems, we are focusing on implementing advanced security measures. Our experts will be dedicated to configuring and optimizing security protocols to ensure the integrity and protection of our data. These steps are essential for maintaining a high standard of security and protection against potential threats. Please note that during the maintenance window, a brief outage of all APIs may occur for a few minutes. Maintenance: Scheduled platform maintenance – rescheduled https://status.definic.ai/maintenance/877251 Wed, 22 Apr 2026 13:29:46 -0000 https://status.definic.ai/incident/877251#c4d9a643dcd2dd4765017ae76218c875282454e891314764ef6d802654acb96f Maintenance We're performing a second planned database migration tonight from 9:30 PM to 11:00 PM CEST. Yesterday's maintenance was blocked by an Azure migration issue which has since been resolved. The platform will be temporarily unavailable during this window. We'll update this status once maintenance is complete. Platform API is down https://status.definic.ai/incident/876718 Tue, 21 Apr 2026 20:18:27 -0000 https://status.definic.ai/incident/876718#736dd0e4221a4f07b31306108a4d2e9492a6761bafb5605c8ec3a958c0cbf6e0 Incident Platform API recovered. Platform API is down https://status.definic.ai/incident/876718 Tue, 21 Apr 2026 20:12:23 -0000 https://status.definic.ai/incident/876718#209d486aa7062d8503cffae60d4c16c21538c7364c7fe6be9bcf48a040755bff Incident Platform API went down. Maintenance: Scheduled platform maintenance https://status.definic.ai/maintenance/876424 Tue, 21 Apr 2026 10:35:28 -0000 https://status.definic.ai/incident/876424#02bb116330cbcf973a15fcc8234fb7acec4ff1b79e3c90e165f3c246327acf95 Maintenance We're performing a planned database migration tonight from 9:30 PM to 10:00 PM CEST. The platform will be temporarily unavailable during this window. We'll update this status once maintenance is complete. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/848035 Thu, 12 Mar 2026 22:53:55 -0000 https://status.definic.ai/incident/848035#38993ba9743161de757fae5bc0c9fdc48468e4c7959b76ef32a568ff8cab9d60 Incident Assistant Api and Vendor Matching Api recovered. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/848035 Thu, 12 Mar 2026 22:35:50 -0000 https://status.definic.ai/incident/848035#413460ecf134395c318937cb740305567ef438474d85143d5e87ea357e7a7776 Incident Vendor Matching Api went down. Assistant Api and Vendor Matching Api are down https://status.definic.ai/incident/848035 Thu, 12 Mar 2026 22:29:45 -0000 https://status.definic.ai/incident/848035#a22859d984c44e2d7ca176363ed8ef8b294bb1840210345a0ed0f00a4cd31af2 Incident Assistant Api went down. RFP Unavailable https://status.definic.ai/incident/812665 Tue, 27 Jan 2026 11:56:00 -0000 https://status.definic.ai/incident/812665#bbedc3f0f50488aadccb48577c4710d9bc2c9a0bf104a0445df1b8c5ee6acfe4 Incident Our RFP & Matching services are currently unavailable due to an outage with our provider. ​ We are actively tracking the issue and will restore services as soon as possible. Maintenance: Platform Infrastructure Migration - Client & Vendor Platform https://status.definic.ai/maintenance/809006 Wed, 21 Jan 2026 14:59:33 -0000 https://status.definic.ai/incident/809006#b354c49ad16938c930e6130c82c55a73f33325e26b5ef45b40fd48e6430af4b4 Maintenance We are performing a scheduled infrastructure migration of our Platform applications (Client Platform and Vendor Platform). During this maintenance window, both platforms will be completely unavailable. We appreciate your patience.